The easiest way to claim is to sign to My Bupa or register.
If you’re an existing dental insurance member and you want to claim for dental treatment you’ve had, you can make a claim using the My Bupa app. Sign in or register to get started.
NHS Banding no longer features as a treatment type when you submit claims on My Bupa. Instead, we’ll pay your claim based on the dental treatment you have had up to your benefit limit. So when you claim, list each treatment you have had and submit with your itemised receipt.
For a full list of restorative treatments please refer to pages 9-12 of your guide (on the table of cover). But to show you how it works, here are some examples of the most popular treatments.
Claiming for a check-up using the NHS would come under Band 1 and costs £25.80 in England. NHS Band charges may be different depending on where you live.
What you need to do:
Claiming for a filling when using the NHS would come under Band 2 and costs £70.70 in England. NHS Band charges may be different depending on where you live.
What you need to do:
This is a total of £70.70.
Claiming for a root canal when using the NHS would come under Band 2 and costs £70.70 in England. NHS Band charges may be different depending on where you live.
What you need to do:
This is a total of £70.70.
Claiming for a crown using the NHS would come under Band 3 and costs £306.80 in England. NHS Band charges may be different depending on where you live.
What you need to do:
If you had root canal as part of your treatment you need to:
This means you submit your claim for £306.80.
If you prefer, you can claim by post. Simply download a claim form and return it to us by post at: Bupa Dental Insurance, Bupa, Bupa Place, 102 The Quays, Salford M50 3SP.
You can’t claim over the phone, but you can discuss a claim by calling 0800 237 777 ^Securely manage your cover from wherever you are via computer, tablet or mobile phone.
No more searching for old paperwork. We organise all of your reports so you have them when you need them.
Claims should be submitted to us as soon as possible and within 12 months of the treatment date.
If we have all the information we need from you, you can expect your claim to be processed in 7 to 10 working days.
Your money will be paid directly into your bank account.
You can submit all your dental claims online.
You can use My Bupa to see what is and isn’t covered by your policy. You can also make claims, see your treatment history and manage your cover.
You can download the My Bupa app, or sign in online.
Whether you’re looking for dental insurance for you and your family, or you’re looking for a policy for your business, you can find dental insurance that’ll keep you smiling.
Whatever your business, we've got healthcare cover options to help support your employees. We offer different types of support depending on the size of your business.
You should see your dentist if you have symptoms that are causing you discomfort or concern.
Bleeding gums can be caused by over brushing, but can also be a sign of gum disease.
Tooth decay can cause pain and can lead to the loss of the tooth if left untreated.
Teeth grinding can cause headaches and damage to your teeth.
Sensitivity to temperature or pain when chewing can be signs of cracked teeth.
^ We may record or monitor our calls.
Bupa Dental Services are provided by Bupa Dental Services Limited. Registered office: 1 Angel Court, London, EC2R 7HJ. Registered number: 479557.
Bupa dental insurance and cash plan are provided by Bupa Insurance Limited. Registered in England and Wales No. 3956433. Bupa Insurance limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Arranged and administered by Bupa Insurance Services Limited, which is authorised and regulated by the Financial Conduct Authority. Registered in England and Wales No. 3829851. Registered office: 1 Angel Court, London, EC2R 7HJ.
